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Returns
  R E T U R N S
 
Should you need to cancel the order or return, please contact us. Here is the general information regarding returns:
 
  1. Returns must be made within 7 days after the order was delivered.
  2. Returns must be accompanied with these documents:
    1. Invoice Copy
    2. Customer's address, phone number, email
    3. Letter explaining the returned item
  3. Returns must be made with pre-paid shipment.
  4. All items must be in their original, sealed packaging.
  5. In case of damage, products will be replaced or the credit (refund) will be issued. Do not discard damaged items for insurance purposes.
  6. Any discrepancy or missing document will result in delay or cancellation of refund.

  

All returns must be sent to this address:

 

  Customer Service - Returns
  551 N. Veterans Parkway
  Addison, IL 60101